- If the weather is 72 degrees or higher between our warehouse and the delivery location, and Ground, 3 Day Select or 2 Day Air shipping are selected, we cannot guarantee the integrity of the product.
- During warm weather, upgraded Next day delivery shipping may be required to expedite delivery and prevent melting.
- Our ice packs and insulated bags may protect the product up to 24 hours.
- Weather permitting, Ground, 3 Day Select, or 2 Day Air are usually acceptable shipping options from November to March.
We advise for you to closely monitor your order's progress through the tracking number sent via email. Please keep a look out at your spam folder to avoid leaving your order unattended in the hot sun. If you are unable to get to your order please make sure to add a shipping address where someone can place your order, once received, in a cool dry place. We are not responsible if your order melts once delivered by the carrier as you are notified accordingly through the confirmation and shipping process.