Why didn't my promotional code or promotional offer work?

Please check the fine print associated with the promotion. There are several instances in which the code may not be accepted such as:

  • there is a minimum dollar amount required that does not include shipping charges, if any apply to your order
  • the promotion is expired
  • the promotional product is not in your cart or your are adding them without having to do so (please review instructions on promotion fine print to proceed accordingly).
  • the promotional discount will only apply to full priced items
  • the promotional offer cannot be combined with another offer
  • the promotional offer is only valid on full priced products

Please contact our Joy Concierge at (760) 476-0197 ext 330 if you need additional assistance.


A
Angel is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.