What type of shipping methods do you offer, how long will it take to receive my order?

Ground shipping: Will arrive within 2-5 business days (Monday- Friday), starting a day after your order ships out from our Joy Factory. For a delivery time frame map, please click here.


Expedited options via UPS and USPS:


Expedited 2 day: Guaranteed to arrive on the 2nd business day**, if the order is placed before 1 pm (Pacific Time) Monday through Thursday.

Expedited 3 day: Guaranteed to arrive on the 3rd business day**, if the order is placed before 1 pm (Pacific Time) Monday through Thursday.


Expedited next day delivery via UPS only:


Orders placed before 1 pm (Pacific Time) Monday through Thursday will be delivered the next business day.


** Please note that we can take an additional business day to process orders so plan for a delivery date one day prior than needed or expected.


US Time in Transit Map

Subject to the Tariff/Terms and Conditions of Service, UPS guarantees on-schedule delivery of packages, shipped via UPS's services, that are listed as guaranteed, or will refund your transportation charges. Guaranteed Service is not available in all areas and does not apply to shipments containing a package with an Additional Handling or Large Package surcharge. Scheduled business days and delivery schedules are revised occasionally due to changes in distribution and volume, especially during holiday periods. Service to some remote areas also may require additional delivery days. For current delivery schedules, service availability and information, and a description of the UPS service Guarantee, see the UPS Rate and Service Guide. The most up-to-date transit time details will be available at ups.com/ctc at the time of shipping. Certain commodities and high value shipments may require additional transit time for customs clearance.

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