We apologize for any inconvenience and look forward to rectifying this situation promptly!
If any item is missing or incorrect, please submit a claim withing 24 hours of receipt via email at firstname.lastname@example.org
Please note that we document the lot number of each chocolate goodie placed in your order so we will review each claim and compare it to the packing slip, packing notes and weight of your order. Once we complete our investigation, we will get back to you accordingly. Images will be requested to support your claim.